Once your order has been placed, it goes into the picking queue and will take 3-5 days processing before dispatch, if we are unable to to dispatch your order before 5 days, we will contact you.
Once your order has been dispatched, shipping time will take between 15 and 35 days to arrive due to free economy shipping, we ask that you have some patience and your order will arrive.
We are not responsible for any extra taxes you may incur from Customs & Excise that operate in the country for delivery nor are we responsible for any orders which are seized by Customs & Excise due to non-payment of any incurred taxes.
Once you receive your order, you have 14 days (cooling off period) where if you deem that any item is not acceptable, you are entitled to a FULL REFUND by means of website store credit which will be applied to your account on www.amazing-shoes.co.uk, this will only be applied to your online account once the item has been returned in it’s original state and packaging with valid proof that the item has been delivered to the returns address.
IMPORTANT: IF YOU HAVE MADE AN ORDER BETWEEN 25TH OF JANUARY 2015 AND 25TH OF FEBRUARY 2015 WHICH IS ARRIVING FROM CHINA, YOU MUST ALLOW AN ADDITIONAL 30 DAYS FOR SHIPPING TO BE ADDED TO YOUR ORDER DUE TO THE NATIONAL CHINESE HOLIDAY.
If you are seeking a return address, please e-mail firstname.lastname@example.org with the subject “Return Address”.
26/01/2015 – Custom Crystal Altered Nike-Modified Shoes refund policy below.
Refunds and Exchanges
All sales are final. All items are custom made to order so rest assured that your item is just for you.